Terms of Service

These Terms of Service (“Terms”) govern your access to and use of all websites, applications, and services operated by S Groups LLC, including sgroups.com and my.sgroups.com (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Scope of Services

The Platform provides information, member services, account access, scheduling, payments, private messaging, and other features related to S Groups’ programs and services.

2. Eligibility and Accounts

You must be at least 13 years old to hold your own account on the Platform. Children under 13 may not create or hold accounts; their participation in S Groups services is available only through a record created and managed by a parent or legal guardian, with no login access for the child.

If you are 13 to 17 years old, a parent or legal guardian must consent to your account and your participation in S Groups services. S Groups may restrict what an account can do until that consent is recorded, and may suspend or close accounts that do not meet these age and consent requirements.

You must provide accurate and complete information when creating an account, including your date of birth. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Accounts are non-transferable.

3. Acceptable Use

You agree to use the Platform lawfully and responsibly. You may not misuse the Platform, interfere with its operation, access accounts without authorization, harass or abuse others, or use the Platform for unlawful or prohibited purposes.

4. Payments and Billing

Fees for services, memberships, consultations, or subscriptions are disclosed at the time of purchase. Payments are processed through third-party payment processors. Subscription or recurring billing terms, cancellation policies, and refund terms are presented at checkout or during enrollment.

5. Messaging and Communications

The Platform may allow private messaging between users and service providers. Messages are stored and processed to provide services and for legal or operational purposes. Confidentiality of messages cannot be guaranteed.

Appointment text messages. If you provide a mobile phone number when booking or registering, you agree that S Groups LLC may send text messages to that number about your appointments, including reminders 24 hours and 1 hour before a session and notices of cancellations or changes. Message frequency varies with your appointments. Message and data rates may apply. Reply STOP to opt out at any time, and reply HELP or email support@sgroups.com for help. Carriers are not liable for delayed or undelivered messages. You can turn text reminders off in your profile, and opting out does not affect your bookings.

6. Scheduling and Consultations

Bookings, appointments, and consultations are subject to availability and applicable cancellation or rescheduling policies disclosed at the time of booking. We do not guarantee outcomes or results from any service.

7. Content and User Submissions

You retain ownership of content you submit, including messages and profile information. By submitting content, you grant S Groups a limited license to use it solely to operate and provide the Platform and related services.

8. Intellectual Property

All Platform content, trademarks, logos, designs, software, and materials are owned by S Groups or its licensors and may not be used without permission.

9. Disclaimers

The Platform is provided on an “as is” and “as available” basis. We make no warranties regarding availability, accuracy, or fitness for a particular purpose. The Platform does not provide medical or legal advice.

10. Limitation of Liability

To the maximum extent permitted by law, S Groups shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

11. Termination

We reserve the right to suspend or terminate access to the Platform at our discretion, with or without notice, for violations of these Terms or for any lawful reason.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California. Any disputes shall be resolved through binding individual arbitration in California, except where prohibited by law.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

Questions regarding these Terms may be directed to support@sgroups.com.