This Privacy Policy applies to all websites, applications, and services operated by S Groups, Inc., including but not limited to sgroups.com and my.sgroups.com (collectively, the “Platform,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Platform.

By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect
We may collect information that identifies you personally or relates to you, including but not limited to:

• Personal Information: Name, email address, phone number, mailing address, date of birth, billing information, and other information you provide when registering for an account, purchasing services, or communicating with us.
• Account Information: Username, password, profile information, preferences, and other information associated with your member account.
• Payment Information: Payment details necessary to process transactions. Payment information is processed by third-party payment processors; we do not store full credit card numbers.
• Communications: Messages sent through private messaging features, contact forms, email communications, and customer support interactions.
• Scheduling and Booking Information: Information related to consultations, appointments, and service bookings.
  Usage and Technical Data: IP address, browser type, device information, operating system, pages visited, timestamps, and other usage data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to manage authentication sessions, remember preferences, analyze usage, and improve functionality.

2. How We Use Information

We may use the information we collect to operate, maintain, and improve the Platform; create and manage user accounts; process payments and transactions; facilitate bookings, consultations, and private messaging; communicate with you regarding services, updates, and support; personalize user experiences; ensure security and prevent fraud; comply with legal obligations; and protect the rights, property, or safety of S Groups, users, or others.

3. Sharing and Disclosure of Information

We may share information in the following circumstances:

• With service providers and vendors that perform services on our behalf, including payment processing, scheduling, messaging, analytics, and email delivery.
• With healthcare or service providers when applicable and permitted by law, including under HIPAA Business Associate Agreements where required.
• To comply with legal obligations, court orders, subpoenas, or lawful requests by public authorities.
• To protect and defend our legal rights, enforce our agreements, or prevent fraud or abuse.
• In connection with a business transaction such as a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal information. You may also have rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). Requests can be submitted by contacting us.

7. Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries. By using the Platform, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at support@sgroups.com.